Shipping Policies

Shipping Policy

Thank you for shopping with us! We want to ensure that your shopping experience is smooth and your beauty products arrive promptly and safely. Please review our shipping policy below for more details.

1. Order Processing Time

  • All orders are processed within 1-2 business days from the time the order is placed. Business days are Monday through Friday, excluding holidays.

  • Orders placed after 3:00 PM (local time) will be processed the following business day.

  • You will receive an email confirmation once your order has been shipped.

2. Shipping Methods and Rates

We offer various shipping options to suit your needs. The available methods and rates will be shown during checkout. Below are our standard shipping options:

  • Standard Shipping: 3-7 business days (varies depending on location).

  • Expedited Shipping: 2-3 business days.

  • Express Shipping: 1-2 business days.

Shipping rates are calculated at checkout based on the weight of your order, the shipping method chosen, and the delivery address.

3. Free Shipping

  • We offer free standard shipping on orders over $100 within the United States.

  • Free shipping does not apply to expedited or express shipping.

4. International Shipping

  • We currently ship to select international destinations. International orders may be subject to customs fees, taxes, or duties, which are the responsibility of the customer.

  • International shipping times vary by location. Please note that international shipments may take longer to process due to customs clearance.

5. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email. You can track your order on our website or the carrier’s website.

  • If you have trouble tracking your package, please contact our customer support team for assistance.

6. Shipping Delays

  • While we strive to ensure that all orders are delivered on time, please note that shipping delays may occur due to weather conditions, carrier issues, or other factors beyond our control.

  • We will do our best to notify you of any significant shipping delays.

7. Address Accuracy

  • Please make sure to enter your shipping address correctly at checkout. We are not responsible for delays or errors caused by incorrect addresses.

  • If you realize you’ve made a mistake with your shipping information, please contact our customer service team within 24 hours of placing your order to correct it.

8. Shipping Restrictions

  • We currently do not ship to P.O. Boxes or APO/FPO addresses.

  • Some products may be restricted from being shipped to certain locations due to carrier regulations. If your order contains an item that cannot be shipped to your location, we will notify you and issue a refund for that item.

9. Damaged or Lost Packages

  • If your package is damaged or lost during shipping, please contact us within 7 days of receiving the tracking information. We will assist you in filing a claim with the carrier.

  • We are not responsible for any damage that occurs after the package has been delivered to the correct address.

10. Contact Us

If you have any questions regarding shipping or need further assistance, please reach out to our customer service team at [Customer Support Email] or call us at [Customer Support Phone Number].